Phone Support in Shared Hosting
If you choose to buy one of our Linux shared packages, you will be able to connect with our support crew over the phone for 14 hours a day. We can assist you in choosing the perfect package for your websites because we think that it is better to discuss these matters with a live person. If you already own an account, we're able to assist you with your sales/billing questions and general matters, even with some technical situations which do not involve a long time or escalation to a system administrator because it'll be more convenient to open a support ticket for time-consuming problems so as to have the entire communication in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Hosting
If you need more info about the Linux semi-dedicated hosting packages that we offer, you'll be able to call one of the three support lines we have around the world - in the United States of America, the UK and Australia. By doing this, you have the option to check in advance if our solutions are appropriate for your websites. If you're already our client and you've got a semi-dedicated account, you have the option to reach us on the phone for fourteen hours a day about any type of billing or common queries. For entirely tech troubles you're able to take advantage of our ticketing system to communicate with our tech support since someproblems simply require extra time to be solved, still we will help you over the phone with quite a lot of minor tech problems as well, saving you the time and efforts.