A 99.9% Server Uptime
The primary benefit of creating your own shared hosting platform is that you do not need to worry about compatibility – you design a specific set of software apps in such a manner as to be compatible with a specific set of hardware elements. The result is something even more steady and reliable, since there are fewer possible chances of failure. We have built our cloud hosting platform atop tried and tested hardware parts as well as a strongly tweaked version of Security–Enhanced Linux in order to create a truly secure environment for your own sites.
That is the reason why, with all our Linux shared packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to provide an exceptional web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our own custom internal network in order to ensure the best connection speed with the outside world.
And thanks to this, regardless of which data centers you choose: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your hard–earned money at risk, you can’t feel really secure. For this reason, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our service or if you want to use a bit more robust web hosting solution, such as a Linux VPS packages or a Linux dedicated servers hosting packages – we’ll give you your money back in full, without any obscure fees or reimbursement taxes.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you’re aware of how irritating this can be, especially when your web site is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here and they will respond to you within sixty minutes. And the best thing is that their average support ticket response time is under twenty minutes!