1 hour ticket response
We are focused on giving a prompt and accurate reply to every trouble ticket submitted by a client. Our skilled help desk support staff representatives will review your situation and will think of the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, our average customer support ticket response time has proved to be 20 minutes.
A Top–Quality Tech Support Service
Each member of our help desk support team has several years of experience in the Linux shared packages world and most of them have worked for us for at least five years. They all are prepared to reply to all your queries in the most professional manner possible.
An Easy–to–Navigate Help Center Section
In the Site Control Panel you’ll find an easy–to–browse Help Center section where you can get quick tips on how you can use our hosting services. You can see the answers to your queries in the F.A.Q. archive, see more details in the web hosting account administration articles or check out our how–to video tutorials.