Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Guarantee

  • Our team of professionals will do their best to answer to your advice enquiries within up to 1 hour. If, however, the problem you have stumbled upon requires help from our Administrators’ =Dept,= we are going to address the ticket to the technician in charge and will submit a comment to inform you.

  • Top quality support service
  • Top–quality Customer Help And Support Service

  • We will offer you 24x7 customer support via a turbo–fast ticketing system incorporated into your Control Panel. You’re able to write to us at any time about any of the software packages that come installed in advance on the virtual server, including the desired Linux distribution, the server management panel and our in–house designed Site Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • Each section of the Site Control Panel that comes free with your VPS has an included articles base. You can find a bunch of extensive how–to articles and reviews and a choice of step by step video guides that show all the normal site administration responsibilities. You can use them by hitting the Help or Video control keys in the right corner of each Control Panel section.